Accessibility, Health and Safety - The Well

Accessibility, Health & Safety

Health and Wellbeing

The Well Vision

We understand the importance of taking care of our visitors and retail and office employees’ health and wellbeing. The Well is committed to fostering workspaces that are accessible, sustainable and conducive to human wellness, creativity, connectivity and diversity. With a vision to make continuous positive contribution to urban spaces and culture, The Well puts people first by supporting and improving the wellbeing of everyone in the organization. In fact, The Well, in partnership with EQ Building Performance Inc., has been awarded the WELL Health-Safety Rating Certification for facility Operations and Management!

In addition to the barrier-free requirements of the OBC, The Well is built to be fully compliant with the Provincial Government of Ontario AODA Built Environment Standard as part of the Accessibility for Ontarians with Disabilities Act (AODA) 2005. Accessibility features include:

Building Features

All Entrances and Common Areas

Central Services & Security Office

8 Spadina Ave Concierge Desk, Meeting Rooms, & Common Spaces

Restaurants, Stores & Services

Wellington Market

Conference & Event Centre


Fitness Center

Parking Garage


Ability to Parking Garage with Designated Stalls

Braille Code of Conduct Signs

Braille Wayfinding & Signage Throughout

Wheelchair Ramps

Accessible, Fully Automatic Entrance Door with Wide Openings

Accessible Entrance to Restaurants off Wellington Street

Accessible Provisions at Special Events & Programming

Guide Dogs Welcomed

Guest Elevators and Service Elevators Reaching All Floors

Accessible Loading Dock Areas

Accessibility Mode on all Touch-Screen Digital Information Hubs

Proudly Certified

WELL Health-Safety Rating

The WELL Health-Safety Rating for Facility Operations and Management is an evidence-based, third-party verified rating for all new and existing building and facility types focusing on operational policies, maintenance protocols, stakeholder engagement and emergency plans.

The rating, which consists of a subset of relevant features from the WELL Building Standard™ (WELL™) adapted for facility operations and management, was informed by the COVID-19 pandemic, but has broader applicability for supporting the long-term health and safety needs of people in a given space.

The WELL Health-Safety Rating was created by the International WELL Building Institute (IWBI), the organization that oversees the world’s premier framework for advancing health in buildings and spaces of all kinds – the WELL Building Standard (WELL). WELL is grounded in the premise that buildings, communities and organizations play a leading role in supporting our health and well-being, as well as our collective ability to prepare for and respond to global health challenges like the one we’re experiencing now.

View Health & Safety Measures